Recently social media
has intensified the ability others have to stay connected through the use of
location based programs. On Facebook it is common to see a specific location
after a status. For example, one update might read, "Chocolate Shakes and
French Fries!!! --at Bill's Burgers." Doing this is an easy way for people
to recommend their favorite places to their friends.
Foursquare has combined
this concept with Yelp, a site dedicated to recommendations of restaurants,
places to go, and things to do in your local area. The difference with
Foursquare is that you connect with your friends to see what they are doing,
where they are eating and where their favorite places are. Because most people
are more likely to trust their friends than a random stranger, this review is more personal and incredibly more
relevant. This is word of mouth, online.
A business should want
to take advantage of this program for one big reason. Bonds are created on a
basis of common interests and generally people enjoy doing what their friends
do. Therefore, customers using this program will automatically hit your target
market, no market research involved. By encouraging customers to check in when
they arrive and rewarding them when they have done so, this word of mouth can
be utilized to a business' advantage.
http://blog.hubspot.com/blog/tabid/6307/bid/10703/The-Future-of-Foursquare-Understanding-Location-Based-Marketing.aspx
